dealing with difficult people


Extra Grace Required

We all know one; you may be even working with one.

Over the next few months will introduce you to some of the most talked about, looked at and painfully remembered people you are likely to meet in your workplace, your sports team or your Christmas family gatherings.

They may have been a source of ulster breeding frustration, or they could be just that person whose behaviour never fails to both intrigue and amuse you. Either way, learning how to simply and effectively manage them will have you becoming the most talked about, looked at and wonderfully remembered person people are ever likely to meet.


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You are just one click away from understanding those that are the most difficult to relate to.

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The Gossip


Unconfident Newbie


The Perfectionist