dealing with difficult people
egr’s
Extra Grace Required
We all know one; you may be even working with one.
For the next month introduce you to some of the most talked about, looked at and painfully remembered people you are ever likely to meet in your workplace, your sports team or your Christmas family gatherings.
They may have been a source of ulster breeding frustration, or they could be just that person whose behaviour never fails to both intrigue and amuse you. Either way, learning how to simply and effectively manage them will have you becoming the most talked about, looked at and wonderfully remembered person people are ever likely to know.
INTRODUCING
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The Gossip
Unconfident Newbie
The Perfectionist
Perfectionist Boss
Petty Bureaucrat
Idea Thieves
Know it all
Expert and Intellectual
The Egotist
The Angry Types
The Dictator
The Control Freak
The Rager
The Bully
Hostile sniper
Put Down artists
Insensitive or Rude
Unintentional Credit Grabbers
The Monopolisers
The Narcissists
The Victim
Super Agreeable
The Shy Person
The Resentful
Passive aggressive
The No Person
The Moody
The Negative
The Indecisive
The Complainer
Persistent Questioner
The Procrastinator
The Manipulators
No Verbal Filter
The Sarcastic
Working with personalities
and their communication styles
Voted the best course at the international APAC conference Australia.
Welcome To Our Completely Unique Course
Decoding and demystifying the differences, drives and pre-determinations in those around us and those same tendencies within ourselves.