dealing with difficult people


Extra Grace Required

We all know one; you may be even working with one.

For the next month introduce you to some of the most talked about, looked at and painfully remembered people you are ever likely to meet in your workplace, your sports team or your Christmas family gatherings.

They may have been a source of ulster breeding frustration, or they could be just that person whose behaviour never fails to both intrigue and amuse you. Either way, learning how to simply and effectively manage them will have you becoming the most talked about, looked at and wonderfully remembered person people are ever likely to know.


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The Gossip

Unconfident Newbie

The Perfectionist

Perfectionist Boss

Petty Bureaucrat

Idea Thieves

Know it all

Expert and Intellectual

The Egotist

The Angry Types

The Dictator

The Control Freak

The Rager

The Bully

Hostile sniper

Put Down artists

Insensitive or Rude

Unintentional Credit Grabbers

The Monopolisers

The Narcissists

The Victim

Super Agreeable

The Shy Person

The Resentful

Passive aggressive

The No Person

The Moody

The Negative

The Indecisive

The Complainer

Persistent Questioner

The Procrastinator

The Manipulators

No Verbal Filter

The Sarcastic

Working with personalities

and their communication styles

Voted the best course at the international APAC conference Australia.

Welcome To Our Completely Unique Course

Decoding and demystifying the differences, drives and pre-determinations in those around us and those same tendencies within ourselves.