dealing with difficult people
Extra Grace Required
We all know one; you may be even working with one.
For the next month introduce you to some of the most talked about, looked at and painfully remembered people you are ever likely to meet in your workplace, your sports team or your Christmas family gatherings.
They may have been a source of ulster breeding frustration, or they could be just that person whose behaviour never fails to both intrigue and amuse you. Either way, learning how to simply and effectively manage them will have you becoming the most talked about, looked at and wonderfully remembered person people are ever likely to know.
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Know it all
Expert and Intellectual
The Angry Types
The Control Freak
Put Down artists
Insensitive or Rude
Unintentional Credit Grabbers
The Shy Person
The No Person
No Verbal Filter
Working with personalities
and their communication styles
Voted the best course at the international APAC conference Australia.
Welcome To Our Completely Unique Course
Decoding and demystifying the differences, drives and pre-determinations in those around us and those same tendencies within ourselves.